Patient Information

Our Office Policies

We look forward to seeing you on your scheduled appointment date. If you are a new patient, information is being sent to you in an effort to streamline the check-in process and answer any questions you may have regarding your visit. We will be contacting you a few days prior to your appointment to confirm the appointment date and time, pre-register your demographic information and remind you to have a driver available to take you home after the appointment if needed. When you check-in for your appointment, we will need to copy your insurance card(s) in order to bill your insurance company.

Office Hours

For information or to schedule an appointment, please call us at 760-724-5800.

Appointments/Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

In the event that you need to cancel your appointment, kindly provide 24 hours notice. Your consideration in this matter will allow us to accommodate other patients who could benefit from an appointment.

Emergencies

Our office provides on-call service for emergencies. Call 760-724-5800 so that the physician on call can be contacted.

Emergency after-hours coverage is provided by one of the physicians. The On-Call doctor can be reached by dialing the main number: 760-724-5800.

Payment

The Arthritis Consultants of North County, APC accepts cash and personal checks as well as the following credit cards:

• Visa
• MasterCard
• Personal Check

We also accept these payment options :

Patient Forms

The Arthritis Consultants of North County, APC provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

• Patient Registration
• Medical History
• X-ray Records Release
• HIPAA Compliance
• Consent
• Financial Agreement

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.